Global Tech Outage Caused by CrowdStrike: Impact on Chicago Businesses

CHICAGO (WGN) — Similar to Austin, Texas, the global technology outage caused by CrowdStrike’s faulty software update on Friday morning disrupted various sectors in Chicago. The cybersecurity firm’s mishap grounded flights, knocked banks offline, and brought media...

Revolutionize Your Customer Support with Self-Service Solutions

When your customers need help, they don’t always want to wait for an agent to become available—or even talk to anyone. They want to solve their issue as quickly as possible without hassles so they can get on with their day. Implementing self-service solutions for...

Seamlessly Integrate IoT Devices to Empower Your Small Business

Running a business now is not like running one just a decade or two ago. With the older system, if one couldn’t speak to a partner in person, slower fax machines and phone calls were the only alternatives. Similarly, research included manually borrowing library books...

Expand Your Small Business Reach with the Magic of E-Commerce

When a new business owner is looking for the right location to set up shop, they consider foot traffic, target audience, and rent cost. If everything goes as intended, the company quickly becomes a popular local spot for consumers to purchase certain products or...

Captivate Your Audience with Interactive Business Presentation Tools

Nothing causes the audience at a business presentation to tune out faster than a speaker who does nothing more than read from a slide show. Even when they’re interested in the topic and need the information to do their jobs more effectively, a poor presentation will...

ChatGPT Now Available for All Mac Users: What You Need to Know

Fancy yourself an early adopter who can’t wait to snatch up the latest tech goodies? If so, you were probably all ears when OpenAI revealed ChatGPT to great fanfare in November 2022. Artificial intelligence has been around for ages, but ChatGPT promised to take...

Improving Business Efficiency with Advanced Predictive Technology

Any business owner knows making company decisions usually involves trial and error, leading to hits or misses in customer satisfaction and product or service success. But how many realize that making predictions has become possible with evolving technology? It’s true,...