Question 1

What does managed IT services mean?

Accepted Answer

Managed IT services refer to comprehensive outsourced IT solutions provided by a Managed Service Provider (MSP). These services typically include ongoing monitoring, maintenance, and support for a business's IT infrastructure. MSPs handle tasks such as network monitoring, cybersecurity, help desk support, and hardware/software management. This approach allows businesses to access professional IT services without the need for an in-house IT team, providing cost-effective and scalable solutions.

Question 2

Why choose managed IT for my business?

Accepted Answer

An MSP ensures continuous monitoring and security for your network and devices, providing peace of mind. Accessible through phone, email, or app, their help desk quickly addresses any issues. Plus, you enjoy a fixed monthly subscription based on the number of computer users in your organization.

Question 3

Is managed IT a good fit for my business?

Accepted Answer

We mainly work with small to medium-sized businesses, and they find our managed services particularly valuable. If you are looking for hassle-free technology without the need to handle IT problems on your own or hire in-house IT staff, we have the right solutions for you.

Question 4

Where is Chicago Computer Network located?

Accepted Answer

Our main office is at 1900 E. Golf Rd Suite 950, Schaumburg, IL 60173. We offer managed IT services to businesses in the Chicago area and surrounding suburbs including Oak Park, Glenview, Bloomingdale, Downers Grove, Elgin, Elmhurst, Lombard, Rosemont, Palatine, and Addison.

Question 5

What types of clients do you serve?

Accepted Answer

Our adaptability allows us to partner with businesses from various industries including manufacturing, construction, accounting firms, car dealerships, and law firms. Whatever your field, we provide IT support and cybersecurity services tailored to your unique requirements.

Question 6

What do I need to do to begin?

Accepted Answer

Schedule a chat with our sales team by calling (312) 767-1250, or fill out a contact form on our website. We will reach out to schedule an introductory phone call to get to know your business and IT needs better.

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