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Over the past few weeks several major corporations from Car Dealership company CDK, to AT&T, and even Ticketmaster, hackers have wreaked havoc on some of America’s most prolific corporations. ...

When your customers need help, they don’t always want to wait for an agent to become available—or even talk to anyone. They want to solve their issue as quickly as possible without hassles so they...

Running a business now is not like running one just a decade or two ago. With the older system, if one couldn’t speak to a partner in person, slower fax machines and phone calls were the only...

When a new business owner is looking for the right location to set up shop, they consider foot traffic, target audience, and rent cost. If everything goes as intended, the company quickly becomes a...

Suppose you own a business, big or small. In that case, you likely heavily depend on the Internet of Things to keep processes flowing. The IoT network allows numerous smart devices to link and sync...

Nothing causes the audience at a business presentation to tune out faster than a speaker who does nothing more than read from a slide show. Even when they’re interested in the topic and need the...

The modern age truly gives new meaning to the phrase, "patience is a virtue." According to Northeastern Global News, the average person's attention span has dropped from 2.5 minutes to 45 seconds...

Fancy yourself an early adopter who can't wait to snatch up the latest tech goodies? If so, you were probably all ears when OpenAI revealed ChatGPT to great fanfare in November 2022. Artificial...

Any business owner knows making company decisions usually involves trial and error, leading to hits or misses in customer satisfaction and product or service success. But how many realize that...