Beware of This New Malvertising Campaign

Businesses nationwide have recently switched to the new Arc browser for its shortcuts, previewing ability, and lighter and cleaner design. Having gained monumental traction in such a short period, it competes with longstanding browsers like Google Chrome, Microsoft...

How Hackers Use Botnets to Affect Your Business

It was recently announced from the US Department of Justice (DOJ) that one of the largest global malware networks which had stollen upwards of $5.9 billion dollars, has been shut down!  The FBI in conjunction with international partners reported that it was likely the...

New Flexible Windows Feature Updates for IT Admins

In a move welcomed by IT administrators, a recent update to the Windows Update for Business deployment service offers greater flexibility in managing feature updates for Windows 11. Previously, feature updates were mandatory, downloaded and installed automatically...

Can Chatbots Improve Customer Service for Your Business?

AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look at how chatbots can transform your customer service...

The Benefits of Customer Testimonials

Take off your business owner hat for a second and think back to when you were on the fence about a company as a customer. How did you approach the uncertainty in your buying journey? If you’re like most customers, you scrolled to scour the review section for a genuine...

New Phishing Threats: Vishing and Quishing Explained

Any business owner in the modern world already knows about phishing. It has been around for decades, as criminal “conman” practices use fraudulent emails or other written items to fool readers. People believe the document derives from a legitimate source, perhaps due...