Packages
Premade and Custom
Simplify decision making, select our pre-built packages for Managed IT and Managed IT Security or create your own. We can only monitor your infrastructure and pass on all alerts to you or manage your IT entirely, and the choice is yours.
Packages below were created based on the needs of past and current customers. They cover many areas for Managed Services and Managed IT Security. Think of them as our recommendations, but feel free to build a custom page for your company. If you are unsure what services you need, we will help you decide.
Servers |
Monitor | Regular | Secure | Secure Plus |
|---|---|---|---|---|
|
24/7 Alerts for your IT team regarding server issues
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✓ | |||
|
Preventive Maintenance
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✓ | ✓ | ✓ | |
|
24/7 Server Monitoring
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✓ | ✓ | ✓ | |
|
Remote Troubleshooting
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✓ | ✓ | ✓ | |
|
Remote Server Firmware Upgrade
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✓ | ✓ | ✓ | |
|
Administrative Tasks (Scripting, Add Users, Modify Users)
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✓ | ✓ | ✓ | |
|
Full Remote Problem Resolution
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✓ | ✓ | ✓ | |
|
Remote Reboots
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✓ | ✓ | ✓ | |
|
Preventive Maintenance Reports
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✓ | ✓ | ✓ | |
|
Anti-virus Management
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✓ | ✓ | ✓ | |
|
DNS Filtering
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✓ | ✓ | ✓ | |
|
Advanced Anti-Malware Protection
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✓ | ✓ | ✓ | |
|
Advanced Security
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✓ | ✓ | ✓ | |
|
Firewall Care
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✓ | ✓ | ✓ | |
|
Network Switch Care
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✓ | ✓ | ✓ | |
|
Performance & Preventive Maintenance Reports
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✓ | ✓ | ✓ |
Workstations |
Monitor | Regular | Secure | Secure Plus |
|---|---|---|---|---|
|
Microsoft Patch Management (Security, Critical, Windows, Office, Other)
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✓ | ✓ | ✓ | |
|
3rd Party Patch Management (50 Software Titles From Adobe, Apple, Mozilla, Oracle, Vlc)
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✓ | ✓ | ✓ | ✓ |
|
Performance & Preventive Maintenance Reports
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✓ | ✓ | ✓ | |
|
Hardware & Software Audits
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✓ | ✓ | ✓ | |
|
Software Installation
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✓ | ✓ | ✓ | |
|
Anti-virus Management
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✓ | ✓ | ✓ | |
|
Dns Filtering
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✓ | ✓ | ✓ | |
|
Computer Optimization For Optimal Performance
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✓ | ✓ | ✓ | |
|
Office365 Security
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✓ | ✓ | ✓ | |
|
Dark Web Monitoring
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✓ | ✓ | ✓ | |
|
Advanced Ransomware Protection ($1mm Guarantee)
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✓ | ✓ | ||
|
Local File Cloud Backup
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Optional | |||
|
E-mail Filtering
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✓ | ✓ | ||
|
Advanced Anti Phishing And Account Take Over
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Optional | |||
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Advanced Security Protection
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✓ | |||
|
End-user Support During Business Hours
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✓ | ✓ | ||
|
End-user Support After Hours
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✓ | |||
|
Siem
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Optional | |||
|
Eventtracker – Hipaa Compliance
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Optional | |||
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Eventtracker – Pci Compliance
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Optional | |||
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Eventtracker – Gdpr Compliance
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Optional | |||
|
Quarterly Basic Network Scan
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✓ | ✓ | ||
|
Quarterly Advanced Network Security Scan
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Optional | |||
|
Quarterly External Penetration Test
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Optional |